Delivery Policy

Shipping Policy

At Burst of Arabia, we strive to deliver your custom jewelry orders quickly and efficiently. Here's everything you need to know about our shipping policy:

  1. Next Day Delivery (Dubai Only):Β We offer next day delivery service within Dubai for a flat fee of AED 35. To qualify for next day delivery, orders must be placed before 12:00 PM (noon) local time. This ensures that your jewelry arrives promptly when you need it most.

  2. Standard Complimentary Delivery (Dubai):Β For customers within Dubai, we also offer complimentary standard delivery, which typically takes 1-3 days to arrive. This service is provided at no extra cost to you, offering convenience and affordability.

  3. Delivery Across the Rest of the Emirates:Β For orders shipping to locations outside of Dubai, including the rest of the emirates, please allow up to 3 days for delivery. Our team works diligently to ensure that your jewelry reaches you in a timely manner, with the same attention to detail and care as our Dubai deliveries.

At Burst of Arabia, we understand the importance of receiving your jewelry quickly and securely. If you have any questions or special requests regarding shipping, please don't hesitate to reach out to our customer service teamΒ onΒ contact@burstofarabia.com. We're here to make sure your ordering experience is smooth and enjoyable.

How do I track my package?

To track a package, the customer can follow the tracking instructions sent to you after you've placed an order.

What if I need to change my order's shipping address?

For address changes, customers are required toΒ contact us at:Β contact@burstofarabia.comΒ immediately with the order number and the changes needed. If it is something we can do and the order is not yet processed or shipped, we will accommodate as best we can.Β We do not guarantee that such changes can be made.

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Receipt
We do NOT include a receipt with the box to accompany the gift.Β The gift giver receives anΒ email confirmation/receipt upon placing an order.

Payment methods
Below are the payment methods accepted:
1.Β Online card payments.
2. Bank transfers.